- #Display internet explorer help topics update#
- #Display internet explorer help topics upgrade#
- #Display internet explorer help topics software#
but when contacting QuickBooks Support we're told this is a problem with Windows. When calling Microsoft Support we're told to contact QuickBooks.
#Display internet explorer help topics update#
Possibly a Windows update removed it?! It is not in Windows Features, it is not in Programs.I do not have IE, only Microsoft Edge which is also never used. and I have owned this computer for 10 months and I have NEVER had IE enabled. Like many others, I have not used IE since the late 90's.
#Display internet explorer help topics software#
How on earth can the software coding be written in a way that requires and antiquated, obsolete program!?! Once you click OK it shuts down and does not open. Two days ago, I closed a functional quickbooks program and when I tried to open it today, I get the attached error message. How can we apply your solution if quicbooks desktop will not even open?!?! Keep me posted for additional questions or other concerns. Please see this article for more details: Support hours and types.
Please take note our operating hours for chat support depends on the version of QuickBooks that you're using.
#Display internet explorer help topics upgrade#
Since it's an updated software, it should work with an updated browser to be able to run QuickBooks seamlessly.įeel free to visit this link to upgrade your browser. For QuickBooks Desktop 2020 (latest version), it requires an Internet Explorer 11 as your browser. Hopefully, that helps with some of the main issues people have had with IE 9.Thanks for sharing the steps you've taken so far to try fixing the error.Įvery version of QuickBooks has its corresponding system requirements. If this is the case, something is messed up with your current profile. Sometimes with a new user account, things start working much better. In those cases, it’s best to try and create a new user account and then see how IE 9 behaves. If you’re having other issues with IE 9 and you’ve tried all the stuff above, it could be a problem with some third-party software such as anti-virus or something else. Scroll down and under Reset Internet Explorer, click the Reset button. To reset Internet Explorer settings, go to Tools, Internet Options and then Advanced tab. Go ahead and disable the add-ons and then restart to see which one is causing the issue. You can then go to IE 9, click on the Tool icon, and choose Manage Add-ons. If the issue goes away, you know it’s an add-on. You can quickly check whether it’s an add-on problem by clicking on Start and typing in: If that doesn’t do anything, you can try two other things: start with no add-ons and reset Internet Explorer settings.
Go to the command prompt and type the following and press Enter after each line: You can also try to re-register the IE 9 dlls. The best thing to try here is to uninstall IE 9 and re-install it. Then you might have some corrupt files or other serious issues going. If you installed IE 9 and you are getting message like Go to the Advanced tab and check the Use software rendering instead of GPU rendering box. To turn off Hardware Acceleration in IE 9, click on the Tools button, which is the gear icon and click on Internet Options. Note that if you are having issues on sites that run Flash, you can also try to turn off ActiveX Filtering as that may be blocking the Flash from loading properly. That will show any filtered content, which is usually scripts, etc that run on the website.
In order to turn it off for a website, you have to click on the Filter icon that will appear in the address bar. Tracking Protection is basically InPrivate Browsing, that used to be in IE 8. That tends to fix most display issues in IE 9, but if it doesn’t, you can try two other options: turning off Tracking Protection and turning off Hardware Acceleration.
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